Payment Policy

At ZARREL, we aim to provide a smooth, secure, and flexible payment experience for all our customers. Our payment policy ensures transparency and convenience, allowing you to complete your purchases with confidence. Please review the following details regarding our accepted payment methods, security measures, and payment terms.

Accepted Payment Methods

ZARREL offers a variety of payment options to suit your preferences, including:

  • Credit/Debit Cards: We accept all major credit and debit cards, including:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • Digital Wallets: For added convenience, we support digital payment platforms, including:

    • PayPal
    • Apple Pay
    • Google Pay

  • Other Payment Methods: Additional local and international payment methods may be available depending on your location.

Secure Payments

We take the security of your payment information seriously. To ensure that your transaction is safe and protected, we use the latest SSL (Secure Sockets Layer) encryption technology. This ensures that all payment information is securely transmitted between your browser and our servers.

At no point does ZARREL store or have access to your full credit card details. All payments are processed through trusted third-party payment processors, ensuring that your sensitive data remains confidential and secure.

Payment Authorization and Billing

  • Order Confirmation: Upon completing your payment, you will receive a confirmation email detailing your order, including the items purchased, shipping information, and payment details.
  • Order Processing: Payment must be authorized and cleared before your order is processed. Once payment is successfully processed, we will begin preparing your order for shipment within 1 to 3 business days.
  • Payment Discrepancies: In case of any issues with payment authorization (e.g., card decline or insufficient funds), you will be notified immediately, and your order may be delayed or canceled if not resolved in a timely manner.

Currencies

All transactions on ZARREL are processed in EUR. Depending on your payment method or bank, additional currency conversion fees may apply if you are purchasing from a region with a different currency. We recommend checking with your bank for any applicable charges before completing your transaction.

Taxes and Duties

  • Domestic Orders (France): Applicable sales taxes will be calculated at checkout based on your shipping address.

Payment Issues

If you encounter any issues during checkout, or if your payment is declined, please contact our customer support team at support@zarrel.shop for assistance. Our team will be happy to help resolve any payment-related concerns and ensure that your order is processed smoothly.

CONTACT INFORMATION

👤 Support 9:00 AM - 10:00 PM

📞 Phone: +33 1 39 46 24 96

📩 Email: support@zarrel.shop

🏦 Office Address: 11 Rue de Voisins, 77410 Claye-Souilly, France